Contact Us

Have a question, found a bug, or want to partner with us? We are here to help.

Email Us

For general support, account questions, billing inquiries, bug reports, and feedback. We aim to respond to all emails within 24 hours on business days.

Developer Support

Need help publishing a skill, setting up payouts, or integrating the API? Check out our developer resources or reach out directly.

Quickstart Guide -- Get up and running in minutes
API Reference -- Full endpoint documentation

User Resources

Looking for help with your account, credits, or purchasing skills? These resources can help you get started.

Browse Skills -- Discover available skills
Your Dashboard -- Manage your account and purchases

Common Questions

How do I get a refund?

Skill subscriptions can be canceled at any time. For refund requests, email us at support@clawsoup.com with your account email and the skill name. See our Terms of Service for full details.

How do I delete my account?

Email us at support@clawsoup.com with the subject line "Account Deletion Request." We will process your request within 30 days. See our Privacy Policy for details on data retention.

How do developer payouts work?

Developers earn 80% of net revenue from skill sales. Payouts are processed monthly through Stripe once you meet the minimum payout threshold. You can track your earnings in the Developer Dashboard.

I found a security vulnerability. How do I report it?

We take security seriously. Please report any security vulnerabilities to support@clawsoup.com with the subject line "Security Report." We will acknowledge your report within 24 hours and work with you to understand and address the issue.

Legal

Review our legal documents for information about how we operate and how your data is handled.